Marketing Strategy Specialist | Customer Service Representative Job in Calgary, AB at Great News Media –

Great News Media Ltd. is looking for an upbeat inside Marketing Strategy Specialist | Customer Service Representative to join our growing and evolving team.

Why would you want to work with us?

  • We are leaders in community focused marketing.
  • We love assisting our clients in creating targeted awareness of their businesses by utilizing the optimal mix of advertising tactics.
  • Great News Media prides itself on creating a positive work environment. We are full of love, commitment, honesty, and hard work. We pride ourselves on working hard and celebrating our achievements!
  • Every day is a little different! Prepare to be challenged and enjoy the diversity of the role.
  • We work together as a group, and we are rewarded together as a group.
  • Many of us feel that our beautiful office is like a second home.

This is a full time inside sales position reporting to the Sales Manager and company President.

Specific duties include, but are not limited to:


  • Responding intelligently to inbound customer inquiries (emails and phone calls)
  • Preparing advertising quotes
  • Actively prospecting new clients to grow business and attain monthly targets
  • Maintaining detailed customer records
  • Providing excellent customer service to all clients
  • Earning Marketing Strategy trusted adviser status with our customers


  • Creating invoices for each customer
  • Follow up on outstanding invoices
  • Process recurring transactions
  • Collecting payment for outstanding invoices


  • Assisting with coordination of community magazine deliveries

The Ideal Candidate is:

  • Positive and enthusiastic
  • Intuitive and reliable
  • Honest and accountable
  • Hard working, self-starting, problem solver
  • Looking to build their career in sales and marketing
  • Team oriented and wants to be a part of our team focused culture
  • Excited to learn and broaden their perspective
  • Committed to personal and professional growth
  • Professional, courteous, and respectful
  • Interested in the marketing industry

Requirements Include:

  • Strong communication skills (written and verbal)
  • Problem solving skills, and be able to process information quickly
  • Experience in a deadline-driven environment
  • Ability to multitask and remain calm in stressful situations

Please review our website (www.greatnewsmedia.ca) to get a better understanding of what we do. If you feel that you are a good fit for this role, and you feel excited about working with us, please email us your resume along with your cover letter. Tell us in your cover letter why you feel that you are the right fit for this position. Applications without a cover letter will not be considered.

Job Types: Full-time, Permanent

Salary: $37,373.00-$86,831.00 per year


  • Casual dress
  • Dental care
  • Flexible schedule
  • On-site parking
  • Paid time off


  • 8 hour shift
  • Monday to Friday


  • Secondary School (preferred)


  • customer service: 1 year (preferred)

Work remotely:

About the Company

Company: Great News Media –

Company Location:  Calgary, AB

Estimated Salary:

About Great News Media -