IT Specialist Job in Mississauga, ON at OTG Management –

Join OTG as an IT Specialist now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry’s best compensation and benefits, including PTO, Healthcare and a competitive 401k match.


OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.


By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.


Position Summary:
As an IT Specialist you will be working directly with the Information Technology team and the Operations, the IT Specialist is responsible for the day-to-day support, troubleshooting and maintenance of IT equipment and software.


  • Provide day to day support and on-call duties for software related systems
  • Troubleshooting and maintenance of on-site equipment such as iPads, Mac Minis, Windows Computers and Micros
  • Update software applications
  • Installation and deployment of hardware and new technologies
  • Implement mission-critical systems to enhance field level operations
  • Ensure systems satisfy operational requirements
  • Recommend ways to extend the applications to maximize the business and technological return on investment.
  • Actively stay current on emerging technologies and issues in support of business efforts. Stay abreast of significant technological developments that may impact the business
  • Ensure effective use and operational oversight off field level systems
  • Day to day tasks assigned based on business needs

Qualifications and Requirements:

  • Certificate or Diploma in Information Technology or equivalent work experience in related field
  • Direct work experience in a similar role
  • Familiar with network operating systems
  • Knowledge of current application and system technologies – Apple, Micros, Windows Server
  • Proven ability to handle multiple priorities
  • Analytic ability, troubleshooting and help desk support
  • Experience with hospitality systems, considered an asset
  • Experience working both independently and in a team-oriented, collaborative environment is essential
  • Can conform to and flexible with shifting priorities, demands and timelines using analytical and problem-solving capabilities
  • Strong interpersonal and organizational skills
  • Ability to multi-task a must
  • Must be able to learn, understand and apply new technologies
  • Bending, lifting, twisting, standing, pushing, as required
  • Ability to clear airport security and follow airport rules and regulations
  • Regular hours of operation 3:00 am to 2:00 am the following day
  • Full availability: Ability to work flexible hours, days, shifts, including holidays and overnight

OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About the Company

Company: OTG Management –

Company Location:  Mississauga, ON

Estimated Salary:

About OTG Management -