IT Operations Engineer (DevOps) Job in Toronto, ON at SharpSwift

SharpSwift is currently seeking a talented Operations Engineer to join our client’s Ops team. The client is a technology consulting firm based in GTA and provides digital IT solutions to some of the global companies.

You will be part of a Global Operations Team working in Eastern Time Zone hours. You will work closely with Operations Lead, L2/L3 Engineer, PMs other technical team members. You will be an individual with maturity, a depth of technical experience that allows for grasping issues quickly and making educated, critical judgments in the absence of complete information.

The position is Full-Time position. You must have the authorization to work in Canada. The client will not sponsor any work permits.


  • Building and setting up new servers and infrastructure.
  • Prevent, Detect & Troubleshoot production issues.
  • Support Production systems as part of the core DevOps team
  • Create logging and monitoring standards and implement them into the environment
  • Create automated rollback and self-healing capabilities into the platform.
  • Candidate should be open to rotational shifts during EST day hours.

Required Education, Skills and Qualifications

  • A minimum of 4-8 years of Ops experience
  • 5 plus years in core DevOps / application support / large scale enterprise deployments.
  • Must be a Bash/Python Scripting guru
  • Must have Web server admin & troubleshooting skills.
  • Hands-on Apache / Tomcat server experience will be a big asset.
  • Skills in using and monitoring, Systems, Logs & Alerting with help automated tools such as Appdynamics & integrated Splunk with Java based applications.
  • Thread dump analysis and Heap Dump analysis skills are plus.
  • Strong knowledge of Application Performance Management (APM) concepts, tools, and features. Hands-on experience with configuring an APM tool like DyanTrace, AppDynamics will be a plus.
  • Experience configuring SAML, OAuth, LDAP integrations & troubleshooting
  • Must have good Splunk experience
  • Intermediate to advanced skills in using, managing, maintaining, building & supporting major cloud platforms e.g. Azure.
  • Experience supporting 24/7/365 high availability environment
  • Good communication skills are required
  • University degree in Computer science or Engineering

Nice To Have

  • 2 years of experience in supporting APM for large scale applications
  • Java development experience
  • Experience with configuring CDN (Akamai, Fastly etc) rules

Reference ID: SS-OP-1

Job Type: Full-time


  • Extended Health Care
  • Paid Time Off



  • Splunk: 3 years (Preferred)
  • Dynatrace: 3 years (Preferred)
  • IT Operations: 5 years (Required)
  • AppDynamics Setup: 3 years (Preferred)

Work remotely:

  • Temporarily due to COVID-19

About the Company

Company: SharpSwift

Company Location:  Toronto, ON

Estimated Salary:

About SharpSwift